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Get service and claims you can depend on.


Policyholders count on Liberty Mutual for fast, dependable service and claims. Have a claim on your auto or your home? You can speak with a knowledgeable claims professional toll-free at 1-800-2CLAIMS (1-800-225-2467). You can call any time 24/7. Even on holidays.


Auto claim?


Immediately After an Accident
Even a minor fender bender can be an emotional experience. We provide a simple step-by-step guide for handling the situation if it occurs.


Report a Claim
At Liberty Mutual you have the option to report your auto policy claims online, by phone, or with your Local Agent. To report your claim online, you will need to be registered for Liberty Mutual's eService website.




Understanding the Auto Claims Process
From reporting the accident all the way through the claims process, Liberty Mutual is with you every step of the way.


Home or personal property loss?


Immediately After a Home Loss
Knowing what to do after a home or personal property loss is key to avoiding further loss and getting your claim handled smoothly. We explain how to report the loss, and what to expect through each step of the claims process.


Report a Claim
At Liberty Mutual you have the option to report your home policy claims online, by phone, or with your Local Agent. To report your claim online, you will need to be registered for Liberty Mutual's eService website.

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For service on your existing policy:


Sign up for convenient online access to:

  • Pay your bill
  • View policy information
  • Report and track claims
  • Make policy changes


Call 1-800-225-7014

TTY for the deaf 1-800-243-9801

Fax 1-800-969-3062



Not a policyholder yet?
Get a free quote now.